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Supercharge Your Pingu Experience

Extend Pingu with powerful add-ons. Bring AI voice support, internal assistance, and human conversations together to support your customers and your team.

Explore Available Add-ons

Mix and match modules. You only pay for what you need, with the flexibility to toggle add-ons on or off at any time.

Lead Capture illustration with a new contact and an email alert

Lead Capture

Turn chat visitors into sales leads. The AI offers a short contact form when a visitor is ready to buy.

  • AI offers the form at the right moment
  • Form in the visitor's language
  • New leads by email, in seconds
  • Lead list with status and CSV export
Learn more
Saved Replies illustration with a chat bubble and a slash shortcut

Saved Replies

Store the answers your team types most and insert them into any live chat in a second.

  • Type / to insert a reply
  • One shared list for the whole team
  • Fills in company and agent names
  • You check every reply before it is sent
Learn more
Conversation Tags illustration with a tag and a note

Conversation Tags

Label live chats with your own tags, filter the inbox by them, and leave private notes for your team.

  • Your own tags in 8 colors
  • Filter the inbox by tag
  • Private notes on every chat
  • Visitors never see tags or notes
Learn more
Internal AI assistant illustration with a robot and a knowledge base icon

Internal AI Assistant

Add deeper reporting, sentiment analysis, and response-time insights to your Pingu workspace.

  • Track sentiment and intent
  • Monitor response times and latency
  • Export reports for your team
  • Works with every Pingu plan
Learn more
AI voice agent illustration with a microphone and a team transfer option

Voice Agent

Match Pingu to your brand with custom colors, avatars, and widget styling.

  • Remove the Pingu badge
  • Customize colors and avatars
  • Works on any website
  • Works with every Pingu plan
Learn more
Telegram conversation forwarding illustration with a paper plane and a team icon

Telegram Live Human Forwarding

Connect Pingu to your CRM, helpdesk, or internal tools with REST APIs and webhooks.

  • Sync chat data with your CRM
  • Use webhooks for real-time events
  • Build custom integrations
  • Works with your internal stack
Learn more
Automations illustration with a webhook icon connected to other tools

Automations & Webhooks

Send Pingu chat events to Zapier, Make, n8n or your own systems the moment they happen.

  • Real-time events for chats and messages
  • Works with Zapier, Make and n8n
  • Signed requests with automatic retries
  • Delivery history and one-click test
Learn more
Agent Copilot illustration with a chat bubble and AI sparkles

Agent Copilot

AI help for your team in live chat: reply drafts, rewrites, translations and chat summaries.

  • Suggested replies in any language
  • One-click rewrites and tone changes
  • Translate any message instantly
  • Your team reviews every reply
Learn more
Lead Capture illustration with a new contact and an email alert

Lead Capture

Turn chat visitors into sales leads. The AI offers a short contact form when a visitor is ready to buy.

  • AI offers the form at the right moment
  • Form in the visitor's language
  • New leads by email, in seconds
  • Lead list with status and CSV export
Learn more
Saved Replies illustration with a chat bubble and a slash shortcut

Saved Replies

Store the answers your team types most and insert them into any live chat in a second.

  • Type / to insert a reply
  • One shared list for the whole team
  • Fills in company and agent names
  • You check every reply before it is sent
Learn more
Conversation Tags illustration with a tag and a note

Conversation Tags

Label live chats with your own tags, filter the inbox by them, and leave private notes for your team.

  • Your own tags in 8 colors
  • Filter the inbox by tag
  • Private notes on every chat
  • Visitors never see tags or notes
Learn more
Internal AI assistant illustration with a robot and a knowledge base icon

Internal AI Assistant

Add deeper reporting, sentiment analysis, and response-time insights to your Pingu workspace.

  • Track sentiment and intent
  • Monitor response times and latency
  • Export reports for your team
  • Works with every Pingu plan
Learn more
AI voice agent illustration with a microphone and a team transfer option

Voice Agent

Match Pingu to your brand with custom colors, avatars, and widget styling.

  • Remove the Pingu badge
  • Customize colors and avatars
  • Works on any website
  • Works with every Pingu plan
Learn more
Telegram conversation forwarding illustration with a paper plane and a team icon

Telegram Live Human Forwarding

Connect Pingu to your CRM, helpdesk, or internal tools with REST APIs and webhooks.

  • Sync chat data with your CRM
  • Use webhooks for real-time events
  • Build custom integrations
  • Works with your internal stack
Learn more

Why Expand with Add-ons?

Pingu grows as your team grows. Avoid bloated flat-rate software packages and build a tailored suite perfectly fitted to your budget.

Pingu plugin directory showing AI assistants, checkout, Telegram forwarding, and voice add-ons with activation controls.
  • Build Pingu Around the Way Your Business Works

    Pingu grows with your business. Start with the features you need today and add more capabilities whenever your team is ready, without paying for a bloated software package.

  • Modular & Flexible

    Choose only the add-ons that fit your current needs. Activate more features later as your business, team, or customer support requirements grow.

  • Custom Add-ons Available

    Need something specific? Pingu can create custom add-ons based on your workflow, integrations, or business requirements.

  • Scale Without Rebuilding

    Expand your Pingu setup without replacing your existing system. Add new capabilities while keeping the same platform and customer experience.

Connect Pingu to the tools you
already use

Supercharge your conversational workflows with quick-install plugins designed for growing support and marketing teams.

More information is not available yet.

Blue Telegram integration icon

Telegram Integration

Broadcast and manage automated customer dialogues straight to your channels.

Learn more
Purple internal AI assistant icon

Internal AI Assistant

Give your team instant access to trusted company knowledge.

Learn more
Pink voice integration icon

Voice Integration

Handle customer calls with natural AI-powered voice support.

Learn more
Orange webhook automations icon

Webhook Automations

Push chat events to Zapier, Make, n8n or your own API in real time.

Learn more
Indigo agent copilot icon

Agent Copilot

Draft, rewrite and translate live chat replies with AI.

Learn more
Green lead capture icon

Lead Capture

Collect contact details from chat visitors who want a quote or a call.

Learn more
Cyan saved replies icon

Saved Replies

Insert your team's most common answers into live chats with /.

Learn more
Orange conversation tags icon

Conversation Tags

Label live chats and leave private notes for your team.

Learn more

Ready to Make Every Chat Count?

Turn your website into an intelligent customer-support channel with Pingu. Start with your website. Let Pingu learn your business. Give every visitor faster, smarter support — 24 hours a day.

Explore add-ons