Features & AI Support
Built for teams that manage conversations at scale across multiple platforms
24/7 AI Assistant
An intelligent AI assistant that answers customer questions instantly, day or night. Your support never sleeps.
AI + Human Hybrid Support
Your AI assistant handles conversations while admins can jump in anytime to personally chat with customers.
Multilingual Conversations
Communicate with customers around the world. The AI assistant understands and replies in multiple languages.
Easy AI Training
Simply add your website URL and the AI learns from your content. It can also refresh and update its knowledge weekly.
Telegram & Mobile Inbox
Reply to customers directly through Telegram or the Pingu mobile app, so your team can support customers from anywhere.
Customizable Chat Widget
Match your brand with a fully customizable chat widget including styles, greetings, and appearance.
Multi-Admin Collaboration
One shared inbox for your team. Multiple admins can manage conversations together without confusion.
Chat History & Insights
Access past conversations and track performance to continuously improve your customer support.
Real-Time Notifications
Get notified instantly when a visitor sends a message so you never miss a potential customer.
Ready to Make Every Chat Count?
Turn your website into an intelligent customer-support channel with Pingu. Start with your website. Let Pingu learn your business. Give every visitor faster, smarter support - 24 hours a day.
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