Available on iOS & Android
Take Pingu with you and manage customer support wherever you are.
Customer Support That Moves With Your Team
The Pingu Mobile App gives your support team everything they need to manage customer conversations from anywhere. Respond to customers in real time, receive instant notifications, and seamlessly take over conversations from AI whenever human support is needed. These capabilities align with the mobile-app features shown in the Pingu Handbook.
Manage customer conversations directly from your mobile device- Respond to customers instantly with real-time messaging
- Seamlessly switch between AI assistance and human support
- Keep every conversation organized in separate chat threads
Voice Agent Enabled
Natural sounding voice synth engine
Manage Every Conversation From Your Pocket
Stay connected to your customers wherever your day takes you. Pingu brings customer conversations, notifications, and human handoffs into one simple mobile experience — so your team can provide fast support without always being at a computer. The handbook also shows that teams can first configure Pingu through the dashboard and then download and connect the mobile app to manage conversations on the go.
Chat
AI Integration
Voice chat
Hybrid
Real-Time Customer Messaging
Reply to customer messages directly from your phone and keep conversations moving even when you're away from your desk.
Instant Notifications
Receive notifications when new customer messages arrive, helping your team respond quickly and avoid missing important conversations.
AI + Human Support
Let Pingu AI handle routine questions and allow your support team to step in whenever a conversation needs personal assistance.
Organized Conversations
Each customer conversation is kept in its own chat thread, making it easier for your team to follow discussions and manage multiple customers.