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Simple, Transparent Pricing

Choose the plan that works best for your business. Start for free, upgrade when you need more features, and scale your customer support as your business grows.

Free trial

$0per usermonthly

Get started with AI-powered customer support and explore how Pingu can help your website visitors.

Features:

  • Free messaging with AI chat widget
  • Website chat widget
  • Chat widget customization (colors, appearance, and styling)
  • Basic AI-powered customer conversations
  • Simple conversation management
  • Access to Pingu platform

Premium

$10per usermonthly

Designed for businesses that want to automate customer support, connect multiple communication channels, and provide a complete AI support experience.

Features:

  • Everything included in Free
  • Unlimited chat widget customization
  • Mobile support app integration
  • Telegram integration
  • AI Voice Agent
  • Advanced customer conversation management
  • AI-powered customer replies
  • Analytics and insights

Enterprise plan

Custom

Designed for larger teams that require advanced customization, scalability, and dedicated API support. Get a fully optimized communication system tailored to your business needs.

Features:

  • Everything included in Premium
  • Custom AI solutions
  • Advanced API integrations
  • Scalable communication infrastructure
  • Custom workflows and configurations
  • Dedicated support
  • Enterprise-level customization

Compare our full feature suite

Explore the features available in each Pingu plan.

Core FeaturesFreePremiumEnterprise plan
Website Chat WidgetAvailableAvailableAvailable
Free Customer MessagingAvailableAvailableAvailable
Chat Widget CustomizationBasicAdvancedCustom
AI Customer RepliesAvailableAvailableAvailable
Mobile Support AppUnavailableAvailableAvailable
Telegram IntegrationUnavailableAvailableAvailable
Voice AgentUnavailableAvailableAvailable
Internal AI Knowledge BaseUnavailableAvailableAvailable
Analytics & InsightsBasicAdvancedAdvanced
API IntegrationUnavailableUnavailableAvailable
Custom AI ConfigurationUnavailableUnavailableAvailable
Dedicated SupportUnavailableUnavailableAvailable

Flexible pricing plans

Start free. Upgrade when your customer support needs grow.

Pingu offers three plans: Free trial, Premium and Enterprise. The Free trial costs $0 and includes the essential AI chat support features. Premium costs $10 per user per month, or $8 per user per month when billed annually, and adds mobile app support, Telegram integration, the AI Voice Agent and the Internal AI Knowledge Base. The Enterprise plan is priced on request for businesses that need advanced customization and scalability.

Yes. The Free trial costs $0 and lets businesses use the website chat widget, message their customers and customize the widget's appearance to match their brand.

Yes. You can upgrade your Pingu plan whenever you need additional features, more communication channels, or advanced AI capabilities.

Pingu allows businesses to customize the chat widget appearance, including colors, styling, and visual settings to match their website and brand identity.

Yes. The Premium plan connects Pingu with the mobile support app, allowing company teams to manage customer conversations from anywhere.

Ready to Make Every
Chat Count?

Turn your website into an intelligent customer-support channel with Pingu. Start with your website. Let Pingu learn your business. Give every visitor faster, smarter support - 24 hours a day.

Talk to our team