Make Every CustomerChat Count

Turn your website into a place where you can talk to visitors instantly. Stay connected through Telegram, our mobile app, or automated smart replies that help your business grow.

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Pingu AI Chatbot Mascot - Customer Support Assistant

1k+Downloads

Hi 👋 Is anyone here?

Always! How can I help today?

Hey there, How can I help you?

Can you answer questions instantly?

Let me connect you to the food shop.

Download our app

Quick Setup Process

Set up Pingu in 3 simple steps

Step 1

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Step 3

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About Our Smart Support

We Believe Talking to Your Customers
Should Be Effortless

Talking to your customers should not be hard. Today, many businesses have to jump between different tools and complex systems just to answer a simple question. We built our platform to fix that problem for you. Our system turns your website into a fast place to talk, helping your team stay organized and giving your visitors the smooth experience they deserve every time they reach out.

Explore our features

0k+Messages sent daily

0%Customer satisfaction

0/7AI support availability

0k+Conversation managed monthly

Features & AI Support

Built for teams that manage conversations at scale across multiple platforms

24/7 AI Assistant

An intelligent AI assistant that answers customer questions instantly, day or night. Your support never sleeps.

AI + Human Hybrid Support

Your AI assistant handles conversations while admins can jump in anytime to personally chat with customers.

Multilingual Conversations

Communicate with customers around the world. The AI assistant understands and replies in multiple languages.

Easy AI Training

Simply add your website URL and the AI learns from your content. It can also refresh and update its knowledge weekly.

Telegram & Mobile Inbox

Reply to customers directly through Telegram or the Pingu mobile app, so your team can support customers from anywhere.

Customizable Chat Widget

Match your brand with a fully customizable chat widget including styles, greetings, and appearance.

Multi-Admin Collaboration

One shared inbox for your team. Multiple admins can manage conversations together without confusion.

Chat History & Insights

Access past conversations and track performance to continuously improve your customer support.

Real-Time Notifications

Get notified instantly when a visitor sends a message so you never miss a potential customer.

How We Help You Grow

Set up your automated support in just a few minutes. We help you reach more people and answer their questions faster than ever before.

Style Your Chat Box

Customize your chat widget to perfectly match your website. You can choose your own brand colors, set a custom welcome message, and decide exactly how you want to interact with your visitors.

Teach Your Smart Assistant

Simply share your website URL and our automated system will learn from your content in seconds. You can also add extra documents or FAQs at any time to keep the knowledge up to date.

Go Live on Your Website

Copy a simple line of code and paste it into your site's header. Your smart chat is ready to start helping customers and capturing leads immediately without any complex coding.

Stay Connected Everywhere

Never miss a conversation. When a visitor sends a message, our system replies for you. You will also get an instant alert on Telegram or your phone so you can jump in and talk whenever you want.

Collaborate with Your Team

Bring your whole team together in one place. You can add multiple admins to manage all your customer conversations from a single, organized dashboard that anyone can use.

Pingu AI Chatbot Workflow - Step-by-Step Integration Guide

Pingu AI Chatbot Integration Diagram for Mobile Containers

Why Pingu?

Built for teams that manage conversations at scale across multiple platforms

Saves Time

Pingu is like your extra teammate who never sleeps, always ready to chat with your customers so you don’t have to wait.

Easy Setup

Getting started is a breeze! Just add Pingu to your website, and you’re good to go. No confusing steps, no stress.

AI + Human Hybrid

Pingu handles the chats like a pro, but your team can jump in anytime to say hi personally. Everyone gets help, just the way they like it.

Multilingual

Say hello in any language! Pingu talks to your customers in their own words, more happy visitors, more opportunities.

Pingu AI Support Keyboard Interface - Fast AI Response Key

Whether you're a small team or scaling fast, Pingu keeps your communication organized and under control. Built to Grow With You

Starter plan

per user

monthly

Perfect for trying out Pingu and exploring core features before upgrading. Start engaging with your website visitors instantly and experience how unified messaging can improve response time and customer satisfaction.

Get started

Features:

Basic tools for small teams

1 Admin user

Live website chat widget

Telegram integration

Dedicated mobile support app

Limited AI-powered auto replies (100/month)

Basic analytics & insights

Pingu branding included

Premium

per user

monthly

Ideal for growing businesses that need faster responses, automation, and better team collaboration. Streamline customer communication across channels and never miss a sales opportunity.

Get started

Features:

Advanced tools for growing teams

Multiple admin users

Live website chat widget

Telegram integration

Dedicated mobile support app

AI-powered auto replies (500/month)

Advanced analytics & performance insights

Custom branding options

Priority email support

Enterprise Plan

Custom Pricing

Designed for larger teams that require advanced customization, scalability, and dedicated API support. Get a fully optimized communication system tailored to your business needs.

Contact Team

Features:

Customised solutions for large scale

Everything in Premium

Unlimited admin users

Dedicated account manager

Custom AI-powered auto replies (scalable)

Advanced analytics & reporting dashboard

Custom integrations (API access)

SLA-backed priority support

Full custom branding & white-label options

Got a question? We'd love to hear from you.

Whether you're exploring Pingu or ready to get started, our team is here to make things easy and clear. Send us a message, and let's start building smarter customer conversations together.

Hi 👋 Is anyone here?

Always! How can I help today?

Can you answer questions instantly?

Let me connect you to the food shop.