Terms and Conditions

Last updated: 11/02/2026

These Terms and Conditions ("Terms") govern your use of our Service. By accessing or using the Service, you agree to be bound by these Terms.

1. Use of the Service

• You must:
  • Be authorized to act on behalf of your organization
  • Use the Service only for lawful business communication
  • Ensure all content shared complies with applicable laws, including data protection regulations
• You may not:
  • Use the Service for spam, harassment, or illegal activity
  • Attempt to disrupt or reverse-engineer the Service
  • Share access credentials with unauthorized users

2. Accounts & Access

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

3. Messaging Content

• You retain ownership of all messages sent through the Service
• You are solely responsible for the content you send
• We do not monitor or moderate conversations unless required by law

4. Data Protection Responsibilities

If you use the Service to communicate with website visitors:

• You act as the Data Controller for visitor data
• You must provide your own privacy notice to your website visitors
• You must obtain required consents before collecting personal data

5. Availability & Modifications

We aim to keep the Service available at all times but do not guarantee uninterrupted access. Features may be updated, modified, or discontinued without prior notice.

6. Integrations

The Service may rely on third-party platforms (such as Telegram). We are not responsible for outages or changes caused by these platforms.

7. Termination

We reserve the right to suspend or terminate access if these Terms are violated or misuse is detected.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of the Service.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sweden, without prejudice to mandatory consumer protection laws.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.

11. Contact Information

For questions regarding these Terms or data protection matters:
Pingu AB
info@pingu.chat